Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name, email address, and phone number when submitting forms
- Service request details when using our 311 system
- Payment information when making online payments
- Public records request details
- Newsletter subscription preferences
- Job application materials
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website addresses
- Device and operating system information
How We Use Your Information
We use the information we collect to:
- Provide and maintain municipal services
- Process service requests and applications
- Send newsletters and important notifications
- Process payments and issue receipts
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information to third parties. We may share information in the following circumstances:
- With other government agencies as required by law
- With service providers who assist in operating our website
- When required by law, subpoena, or court order
- To protect public safety or the rights of the municipality
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Public Records
As a government entity, certain information submitted to us may be subject to public records laws. Information provided through this website may be disclosed in response to a valid public records request, except where exemptions apply.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences.
Children's Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through the information provided on our Contact page.